Regardless if you are paying off your own education loan very early otherwise having trouble and then make monthly premiums, here’s how to contact the business:
- Sign in your web Great Ponds membership so you can almost consider and control your student loans.
- Phone call (800) 236-4300 Tuesday as a result of Saturday away from eight an effective.meters. to nine p.meters. Main Big date.
- Submit an application to the Great Lakes‘ contact form to help you consult contact thru email address.
- Posting faxes so you can (800) 375-5288.
- Upload send to Great Lakes, P.O. Field 7860, Madison, WI 53707-7860.
Stick to finest of your Great Lakes student education loans to keep them into the an effective reputation and you may protect yourself off fees, injury to your credit rating, if you don’t student loan standard or wage garnishment.
Meaning & Types of Higher Ponds Student loans
Higher Ponds Student education loans is a student-based loan servicer you to contracts on the You.S. Agencies away from Degree. Because good servicer, the organization is in charge of permitting borrowers manage asking and you may costs for federal college loans. High Lakes Figuratively speaking protects almost 18% of all of the government education loan accounts.
Learn how their student loan account was assigned to High Lakes Student loans and ways to work with the company to handle your loan fees.
What is Great Lakes College loans?
High Ponds Informative Mortgage Properties would depend in Madison, Wisconsin-part of the Higher Lakes region-although it even offers education loan maintenance nationwide. It is among half dozen individual companies that deal to the You.S. Department out-of Degree to manage the battery charging of federal student education loans.
Higher Ponds the most commonly-tasked student loan servicers. By the last quarterly report, Higher Lakes was assigned 18% of brand new student loan regularity, the most significant percentage of college loans.
Great Ponds Figuratively speaking is a joint venture partner of Nelnet Diversified Options, LLC. Nelnet on their own covers a dozen% regarding government education loan account.
How Higher Lake Student loans Functions
For those who have government student education loans, you may be immediately assigned that loan servicer who’ll do your bank account and costs.
Following the Degree Company works closely with their college or university so you can techniques your own student loan consult and you can shell out the income, your account is given over to that loan servicer such Great River Figuratively speaking. You don’t get to determine and therefore servicer you’re assigned.
Servicers must get in touch with your immediately following they’ve been assigned to manage your loan, normally following very first commission of the education loan disbursement. That it servicer is then the section out-of get in touch with for everybody things with regards to your figuratively speaking, regarding earliest charging towards last payment.
It is possible for your account becoming relocated to an effective the fresh new servicer. If that happens, the servicer is required to contact you and let you know of your changes. You can check your most recent servicer in your Government Pupil Services account.
First, as you won’t need to pay your college loans while you are within the college, you can only have to contact High Lakes Figuratively speaking in the event the enjoys issues otherwise need to look at the equilibrium. When your payment several months kicks in the, High Lakes also provide:
- Assist when you’re stressed paying down
- Options to improve your cost plan, and so you’re able to an income-driven repayment plan
- Software getting education loan deferment otherwise forbearance-a few ways to suspend or reduce your payments briefly
- Suggestions about if government student loan combination suits you, and how to complete the process if it is
Usually open interaction from your education loan servicer. This may incorporate go out-delicate information, such as for example notice out-of skipped repayments if not delinquency.
If there’s one matter on whether the correspondence you’ve gotten try genuine, you can easily consider. Visit and you may sign in your Government Beginner Help membership to get into the federal student loan details, as well as your servicers for each and every mortgage.